Commissions
A policy is not income until it stays on the books.
Your policies, what they advanced, what is still owed as earned, and what has to come back when one lapses. Per producer — the agency-wide view is a different tool.
Its own address: commissions.virtualcloser.com. Every app runs at app.virtualcloser.com until each one moves to its own.
Compensation ladder
Rates set per carrier, product and age band
Business tracker
A policy isn't revenue until it stays on the books.
What was advanced, what's still owed as earned, what has to come back when a policy lapses — and how much of it was ever yours in the first place.
Revenue that knows how you're contracted
LOA, captive or independent, per producer. Your margin is the spread between your contract level and theirs in every arrangement — but whether their commission passes through your account, and who eats the chargeback, is not the same, so those are reported separately rather than averaged into one flattering number.
Chargebacks that find themselves
When a policy lapses early, future payouts void and the clawback on what was advanced gets booked — nightly, without reconciling a statement to notice.
Cost per lead to issued
Lead spend carried all the way through to issued revenue per source, so spend follows outcomes rather than clicks.
Persistency by producer
A big writer with a leaking book is a problem you want to find early, not at renewal.
We reconcile the statement you upload — not a feed from the carrier. Upload a carrier commission statement and the lines are matched to policies and set against what the comp model projected, so a shortfall, an overpayment or a policy the carrier never paid on is a number you can see. Not every line matches itself — a missing policy number, or two policies that both fit, goes to a queue you resolve by hand rather than being guessed at. The limit is where the file comes from: you export it and upload it, because there is no carrier connection pulling it in. Servicing, renewals and group benefits are still an agency management system's job, not ours.
Commission & overrides
One question, and your override revenue is on the screen.
What is the minimum override you keep per policy? Answer that and the agency's book, its spread and its payouts compute from today — the full ladder is an upgrade, not a prerequisite.
Start with the floor
The minimum override you keep per policy is a number a well-run agency already knows, and it stays true when a product pays 50% instead of 60% — which is exactly why it is the one worth asking for first.
Whose money it is, immediately
Agency book versus personal book, gross receipts versus the net spread, and what goes back out to producers. All of it falls out of that one answer, on day one.
The ladder, whenever you want it
Named levels, your house level, real percentages per carrier, product and age band. Paste a carrier grid in as-is and the AI structures it. Enter it in month three, or never.
Working from the floor, every figure says “at least”. A minimum override is a lower bound, so that is how the numbers read — “at least $4,180”, never a fabricated exact figure and never a zero standing in for a question nobody answered. Enter the full ladder and the same screens switch to exact. One thing it does not do either way: it shows you the spread, it does not yet generate a commission entry that pays an upline automatically — better you know that now than after signing.
What is in it
4 parts, and you get all of them.
Your book, not the agency's
Every policy you wrote, what it pays and when. A producer opening this sees their own numbers and nobody else's, which is the whole reason it is not inside Agency Management.
Chargebacks that find themselves
When a policy lapses early, the future payouts void and the clawback on what was advanced is booked — without anyone reconciling a statement to notice.
Persistency, on your own book
A big month with a leaking book is a problem worth finding in month three rather than at renewal.
The tax nobody withheld
Producers are self-employed and most find that out in April. Income, estimated tax, quarterly payments and take-home.
Worth knowing
It is its own tool on purpose.
Not everyone who wants a CRM wants a commission tracker, and an agency should be able to buy one without the other. What it does not do is pay anybody — it tells you what you are owed and what came back, and the money itself moves through your carrier and your agency exactly as it did before.