How can we help?

Virtual Closer is a re-engagement platform: Mira works the leads you already have. She emails and texts them, answers when they write back, and books the appointment on your calendar. You open Today, see what needs you, and take the call. Leads, the dialer and your calendar sit in the same menu.

New accounts start with a call: book one here. Everyone else on the team is added by the agency's admin. If you already have an account, sign in at app.virtualcloser.com and choose "Forgot password" to reset it. If you're locked out or you're not sure who your admin is, email support@virtualcloser.com and we'll sort it out.

No. Setup asks one question: should your leads see a local area code when you call and text? You choose, and we set up and manage the numbers for you. There is no carrier account for you to open or connect.

Almost always the texting registration. US carriers require every business that texts to register its brand first, and nothing sends until yours is approved. You fill in the registration during setup and we file it for you. Approval usually takes one to three weeks, and texting switches on by itself when it comes through. It does not hold up the rest of your setup: Mira works email and booking in the meantime. Email support if it stalls.

Mira respects each lead's local quiet hours. A message written overnight is held and released in the morning rather than sent at 2am. She honors STOP and other opt-out language immediately and permanently, skips archived leads, and paces sends to stay inside carrier limits. You can pause her on any single conversation, or across the board, at any time, and she re-checks that pause at the moment of sending, so taking over mid-thread stops the next message even if it was already drafted.

Yes, that's the point of it. Mira only offers times you are actually free. When a lead picks one, she writes the appointment to the assigned rep's calendar and confirms it in the thread. Before the write lands, a booking gate compares the slot against what the lead actually asked for, so the time and day can't quietly drift. You connect Google Calendar during setup.

Your Google account, once, during setup. That covers Gmail, so Mira's emails go out from your own address, and Google Calendar, so her bookings land where you already look. Your leads come in by spreadsheet upload, or your own lead system can send new ones in on its own.

Your plan (Launch or Mira) is a monthly subscription, billed through Whop. Usage, texts, call minutes and phone numbers, draws down a prepaid wallet at the rates shown on your Billing page. You can set an auto-reload threshold so the balance never runs out mid-day. If you connected your own Telnyx account instead of buying numbers from us, Telnyx bills you directly for those numbers and their traffic.

Email support@virtualcloser.com from the address on your account with the subject "Account deletion request". We'll confirm it's you, then delete your user account and its associated personal data within 30 days.

One caveat worth knowing: if you're a user inside a company's organization, the lead and conversation records in that workspace belong to your employer, not to you. We can delete your user account, but we can't delete their business records on your request. To remove an entire organization and its data, the request has to come from an admin on that account. See the Privacy Policy for the full picture.

Email support@virtualcloser.com with a short description and, if you can, a screenshot and roughly when it happened. We read every message.

Each customer's data is isolated, and we don't sell it or let AI providers train general-purpose models on it. See the Privacy Policy for how information is collected, used, and protected, and the Terms of Service for the agreement itself.