What is the Command Center and how do I use it daily?
Your daily work order, one feed of the leads and actions that need you today.
Steps
- Open Command Center (your default prospecting landing).
- Work the action cards: Answering Machine (missed calls), New Replies, Follow-Up Queue, No-Show Recovery, Today's Appointments, Hot Leads, Daily Non-Negotiables, KPIs, and Tasks.
- Each card has inline actions (Call, Open, Mark handled, Snooze, Resolve) that update live; it auto-refreshes.
- Click "Work Hot Leads →" for the ranked follow-up list, where "Dial all" loads every dialable hot lead into the power dialer.
Hot Leads are ranked by a heat score from calls, texts, replies, and no-shows. The engine only changes what you see. It never sends or changes anything on its own.
Where this lives in the app
This is documentation for Virtual Closer. Book a walkthrough or sign in.