How do I find and open my clients?

The Clients list has search and carrier/status filters, plus List and Pipeline views.

Steps

  1. In the Clients portal, click Clients (the list). Search by name, email, phone, or policy number.
  2. Filter by All Carriers and All Statuses; toggle List or Pipeline view.
  3. Pipeline view lets you drag clients between Active / Pending / Lapsed / Cancelled.
  4. Click a client to open their record; use Add Client for a new one and Export CSV to download the filtered list.

Non-admins see clients on their own team/downline.

Where this lives in the app

This is documentation for Virtual Closer. Book a walkthrough or sign in.