How do I start a power-dialer session?
Open the Dialer, enter your cell, and answer when it rings you — then leads bridge to your phone.
Steps
- Open the Dialer tab for your portal — it auto-loads a queue of dialable leads.
- In the "Start a session to dial" box, enter your cell number and click Start.
- Answer your cell when it rings — the session goes live and every lead you dial bridges to that phone.
- Narrow the queue with the filters (disposition, source, intent, timezone, state) and the 1-hr cooldown toggle.
- Check Auto-dial to grind hands-free — the queue advances to the next lead after each disposition.
There's no softphone — your audio is your cell phone. The queue only includes valid numbers within the lead's 9am–9pm local calling window, and excludes opted-out leads.
Where this lives in the app
This is documentation for Virtual Closer. Book a walkthrough or sign in.