How do I disposition a call after it ends?
The Call Outcome modal opens automatically — add notes, pick the pipeline, choose a disposition.
Steps
- When the call ends, the Call Outcome modal opens for that lead.
- Add notes, and pick the product pipeline under "Logging against" so it updates the right one.
- Choose a disposition: No Answer, Left Voicemail, Callback, Interested, Not Interested, Sent Info, Appointment Set, or Reschedule.
- Shortcuts: Dial Again (re-ring), Book Meeting (sets Appointment Set + opens booking), or Create Task.
With Auto-dial on it advances to the next lead after you disposition. Call-only outcomes like No Answer won't overwrite a stronger existing disposition.
Where this lives in the app
This is documentation for Virtual Closer. Book a walkthrough or sign in.