Discovery questions — structured qualification
The ordered questions the AI works through to qualify a lead before booking.
How they're used
Discovery questions are an ordered agenda. The AI asks them one per message, in order, skips any the lead already answered, and never re-asks. In 'Qualify then book' mode it asks 2–3 then pivots to booking; in 'Full conversation' it weaves them in; in 'Straight to booking' it skips discovery entirely.
Writing good ones
Order them by importance — the AI may only get through a few. Ask one thing per question. Keep them conversational ('Do you currently own your home?' beats 'Homeownership status?'). Fit-relevant questions (age band, homeowner, decision-maker) let the AI both qualify and personalize its booking pitch.
Where this lives in the app
This is documentation for Virtual Closer. Book a walkthrough or sign in.